Customer Testimonials
Bought my Artura back in early 2023. Great buying experience with Mark. He never pressured, always told me facts and provided me with flexibility to make a choice. I did have a choice of a Ferrari 296 and the Mclaren experience was far superior. Service has been a please to work with. Derek and the team are the best in the business. They have always looked after me. The brand and North America leadership has also been involved and provided me with tremendous support. Thank you Mclaren for building such an amazing car (custom made for me and my lifestyle) and Sales/...
Mark is an absolute legend!! Such a great guy gave us top notch service with the bmw m4. One of the best customer service I have ever experienced !!
Absolutely great experience, nice people nice environment, especially thanks to Derek.
Derek provided exceptional service! His attention to detail was remarkable, ensuring that every aspect of the job was handled with care and precision. He went above and beyond to meet my needs, making the entire experience smooth and stress-free. I highly recommend Derek for his professionalism and dedication to delivering top-notch service. There is a reason why I bring my McLaren back year after year for service.
Derek in service is simply top notch. Detailed, caring, exceptional execution for all service related items.
Nice workers and nice cars can’t get much better
Well laid out dealership, very accommodating, professional and, polite staff.
I recently had the pleasure of purchasing a McLaren 720 from McLaren Toronto, and I cannot speak highly enough of the outstanding service I received, particularly from my salesperson, Horst. From the moment I entered the showroom, I was impressed by the professionalism and knowledge exhibited by the entire team. Horst, in particular, made the purchasing process an absolute pleasure. His deep understanding of McLaren vehicles and his passion for the brand were evident throughout our interactions. He patiently answered all my questions, provided insightful recommendations, and ensured that every detail was meticulously addressed. The entire transaction was seamless and transparent, ...
The customer service at McLaren Toronto is excellent. Derek Bartolo, my service consultant, is always great to work with to ensure that our cars are properly maintained. He ensures that any required work is done as expeditiously as possibly and the car always comes back clean! Derek also keeps me informed about the progress while they are in possession working on our vehicles. He is a great part of McLaren Toronto’s team.
Derek B. and his team at Mclaren Toronto are top notch. The specialized services and attention to detail they provide are literally second to none. No one knows performance and customer service like Mclaren Toronto! Integrity, Communication and actually doing what they say they will, when they say they will. You can not beat it. Best advice, best atmosphere. Thx Derek for taking care of everything!
Great service and instant response! Especially Dereck, very helpful and professional!
The best dealership in the GTA with amazing customer service and staff. Especially Derek in service who is always willing to help! I met Derek years ago before he started working there. Derek goes above and beyond for the clients and always doing it with a smile!
The McLaren Toronto team has been incredible ever since I joined the family. And my service advisor Derek, has been the best service rep I’ve dealt with at any dealer I’ve ever been with… he puts the customer first; is transparent and proactive, even when he doesn’t have all of the details - he’s mindful of keeping the client in the know. Thank you Derek & the McLaren team for a great experience!
I can't express enough gratitude to McLaren Toronto for their exceptional service in preparing my son's 2023 McLaren Artura for the Gold Rush car rally starting on May 17th, 2024. From the moment we shipped the car on March 19th, we were in constant communication with Derek Bartolo, who kept us updated on every step of the process. The team, while fixing known recalls, conducted a thorough check to ensure the car was rally-ready. During this inspection, they identified a need for a new control module, which was promptly shipped and installed. However, they also detected a slight oil leak ...
I just took delivery of a Lotus from McLaren Toronto - it was a excellent experience. Perry Goodman (Sales person) drove the vehicle to my house so I could test drive it! He was extremely knowledgeable about the car, answered all my questions, no high pressure sales tactics - it was a very enjoyable experience. Thank you McLaren Toronto - I look forward to working with Perry and buying from McLaren Toronto again when the time comes.
I recently purchased my second McLaren from Pfaff McLaren in the past three years, and I must say, the experience has been fantastic each time. Dealing with Mark Basili was an absolute pleasure. He made the entire process easy and thorough, ensuring all my questions were answered and that I felt comfortable every step of the way. As for the car itself, there’s simply nothing on the road that drives quite like a McLaren. The performance, the elegance, and the sheer thrill of driving one of these cars are unmatched. I highly recommend Pfaff McLaren if you’re considering ...
Our 8 year old son just had all his dreams come true by MARK BASILI, literally the nicest man we have ever met!! Our son Lochlyn is obsessed with cars. I mean OBSESSED!! He knows more about cars than anyone we know and his favourite days are when we come to auto circle drive and look at all the Luxury cars. The SECOND we walked into the McLaren dealership, the receptionist greeted us and then to the right we saw a man stand up and greet us with the biggest smile. We explained we are just looking around because our son ...
We went in to look for a new car and got helped by Mark. Mark went above and beyond to catering to our needs, he was very thorough and experienced in his field. Highly knowledgeable, kind and caring. He provided excellent service and I highly recommend anyone seeking to purchase a vehicle from McLaren Toronto to please contact Mark as you will not have any regrets!
I’d like to give a huge thank you to Derek , Jonathan and the remarkable team at Pfaff Auto Spa for their exceptional service. I had my Audi S5 in for a Stage 1 paint correction and I am beyond happy with the results. From my initial inquiry to the moment I picked up my car, every interaction was seamless and filled with professionalism. Derek and Jonathan’s customer service skills are exceptional. The team at Pfaff Auto Spa seriously brought the paint back to life, it looks brand new! The attention to detail displayed by the team is unparalleled; they ...
My Experience Was as always excellent!! The McLaren was picked up by an super experienced driver and then delivered to the good hands of Derek where it was serviced and everything was communicated to me and now it will be delivered back to me at the ToyBx . Derek worked with my schedule 👍🏻👍🏻😎 Thank you McLaren CG
I felt compelled to this review based on my outstanding experience with McLaren Toronto. From start to finish, this was by far the best vehicle shopping experience of the 35+ vehicles I’ve purchased. I specifically want to thank Mark Basili. He was very patient with the plethora of questions that I had all throughout the process, and at no time was there any pressure to influence me in one direction or another. Mark comes off as a genuine and passionate car enthusiast – something that I valued throughout my time working with him. His knowledge of both the brand and their ...
Great Uber ride from Derek! The car was like a party on wheels, and Derek was the ultimate DJ of the road. I’m lucky I still alive! Have to give this guy a five star review!
Mrs Sophia George is a good Forex, stock & Crypto currency trader that everyone should work with, she can help you earn amazing profit from the trading market, she as been trading for me and I strongly recommend her service to anyone looking for a lucrative trading platform to invest on, I invest $1000 and made a withdrawal of $10,300 without stress Reach out to her and thank me afterward Email: [email protected] WhatsApp+ +1 (510) 306-1939
First class dealership. Just had my car in for service and Derek, the service manager, once again took care of me. Constant feedback and followups-I was never left in the dark what the status was. I received the same treatment from him last year with a warranty issue. I would also like to note that transporting these cars around with care is not easy and Greg treats your car like it was his own. A true professional. Very refreshing in todays world.
High end dealership with great staff it’s hard to find both!! Mark was a great salesperson and sold me my brand new McLaren with pride and love. I appreciate Pfaff McLaren for the magnificent vehicle and will be back to add more to my collection!
Very helpful team, all customer service, vehicle service and parts departments were very respectful and helped me with all my inquiries. I would definitely recommend.
It does not matter what time or day you are seeing this, quickly slide into her profile and connect with Kayla Williams, I highly recommend her as the best trader and account manager for your Forex and binary trading investment. I started trading with her few months ago and I'm convinced to say that she is the best. I just bought a new house and of which I bought from my profits trading with her. I just want to appreciate and use this opportunity to recommend her good works. Her platform is legit 100%. She guarantees weekly pay out. With $1,000 ...
This is Samuel , from Kampala , Uganda , Africa , I deal in mineral mining business , this side . The concern is an inquiry if you can get for us any buyers of gold from that side . In appreciation we would negotiate for a commission. Please contact me using Whatsapp numbers +256703986032 +256756184400 if you are interested so that we can talk more about it. We are ready to co-operate with brokers/agents/mandate/representatives. As security and confidence for us and the buyer , we can use a Collateral policy to ensure safe delivery to any destination. Our gold purity is 97.6 percent 22 Carats. In case you ...
Derek at McLaren Toronto provided exceptional service! He was prompt, organized and incredibly friendly. He efficiently handled my car due to a recall, ensuring a quick in and out process. He even went above and beyond by arranging for pick up/drop off since it's very difficult for us to get it to the dealership ourselves. Additionally, thanks to his efforts, I recieved my car cover just in time for winter storage. Highly recommend dealing with Derek.
I purchased my car from McLaren Toronto 2 years ago and throughout this whole process I have been dealing with Derek in service. he has been the absolute best to me and and is always there to answer any questions and ensuring my 600lt was taken care of and stayed up to date on all the maintenance it required! if your looking for a place to purchase a car and are looking for the best customer service that will be honest and lead you in the right direction, I would highly recommend going to see Derek and the guys at McLaren ...
Had the pleasure of buying a Porsche from Mark Basili. He was an absolute pleasure to work with. We found him honest, polite and patient. He was always accommodating and trying to help make our buying experience better. I would absolutely go see Mark again and strongly recommend everyone to ask for him when buying from this dealership. Thank you Mark! Cam and I are very happy with our experience 🙂
Derek B. at McLaren Toronto made the experience an absolute pleasure. Service was great and went above and beyond throughout. Highly recommend
Great service - car arrived home in perfect order and extremely clean. Kudos to Derek Bartolo and his team at McLaren Toronto for their level of professionalism and accommodating my situation.
Once again Derek B. at McLaren Toronto has delivered an awesome customer service experience... Sourced a replacement for my damaged tire, took care of the warranty claim, made an appointment to suit my schedule and had me in and out before I could even finish my breakfast across the street. Outstanding 👌.
Advertising and promoting, this great investment opportunity is the only way I can say thank you to Mrs,Gracie Maverick, you are such and amazing person, and an expert trader. Thanks for helping me achieve all my dreams through your wonderful experience you put in my trading account and help me discover a new way to be financially stable. This idea and opportunity of investing with you has been the best decision in my life and that of my family, At first you turned my $1,000 to $13,600 within few days and I earned even more each week, I promise to announce ...
Came for the car but staying for the service. A big thank you to Mark for his knowledge and expertise, giving me the confidence to go ahead with my purchase. And a big thank you to Derek for providing world class service for helping me with any issues and questions I have with my car. McLaren Toronto is great!
I saw so many people talking about a lady called Jane Bradley and i kept wondering if she is really an expert trader like they say and not a scammer like the others, then i contacted her and i was shocked and amazed that with just $1000 i invested, Brenda helped me managed my account and after few days of trading, i made my first withdrawal of $12,900. I’m so happy sharing this testimony with you all, you can contact her via WhatsApp or email and make good profit WhatsApp: +1(706)450-6883 Email: [email protected]
Absolutely great team at Pfaff here in Toronto! Special shout out to Derek, Horst and Ashley for always going above and beyond.
I must confess that surely she is a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about Mrs. Robert Stella and she managed my account after I Invested $1000 and got a successful withdrawal of $10,200 within few days of my investment, "It always seems impossible until it’s done" with Mrs. Robert Stella your hard-earned money is 100% secured/safe You can contact her via Email: [email protected] WhatsApp: +1 (717) 742-0664
Excellent service!
I can't be less grateful to a man who God has used in blessing me and my family in general, I was introduced to Mr Ralph Carico few months back, Right now I know how much I can boast off about my financial state, He helped me with the little capital I invested and I made so much profit for myself and my family, Thank you so much Ralph Carico and if you are also finding it difficult in trading for yourself contact him
David is the best person to deal with! He is so good that he should take home a Mclaren!!
Big kudos to the social media team and Jonathan B. who assisted me with an online order. They went above and beyond!
Top class service. Reminders of important events readily provided. Results delivered courteously as promised. All staff service oriented and great to deal with.
Always excellent service!
Service is outstanding!!! Derek & Alicia are amazing. Super friendly, effective and efficient. Wish all dealerships were this awesome!! Thanks a ton for everything guys.
Derek is fantastic to deal with. A1 service and customer care.
This will be my 3rd McLaren with the team at McLaren Toronto. Great bunch of people there across all departments. Special thanks to Mark Basili and Chris Green. Worth the visit just to see people so passionate about the product they sell and represent.
Trusting someone you've never met with your money is scary but that was the best decision I’d made, The process was super easy, she kept me updated step by step until she was finished, thanks a million!, my last trade profit was $15,300. I have been trading and I will keep on trading with Mrs. Claire Brandon you can contact her; Email: [email protected] WhatsApp: +12105938626
Incredibly kind people
The entire team @ McLaren Toronto is super professional! But a very special shout out to Alycia Raso! she is personable, efficient and well-versed in both understanding her client and getting them what they specifically looking for! McLaren Toronto(Pfaff Tuning) has earned my business, my trust and loyalty!
Amazing staff. Amazing cars. Thanks everyone at McLaren toronto for making the entire experience of purchasing a mclaren top notch from the moment we walked into the dealership.
Love the new staff, especially Alycia & Derrick who always go out of their way to make us feel like valued customers. After 4yrs & 2 different McLarens, i’m happy to see Pfaff is still taking care of business.
Great experience great example of high standard client service keep it going! Love the collections.
An amazing dealership. Excellent customer service from every single person who works there! Service is always super fast and reliable!! Special thanks to Alycia for the lightning fast replies and awesome service! Always an excellent experience. Thanks very much!
Derek has been phenomenal with the service and communication. The service was even much quicker than what was initially anticipated. If you go to McLaren Toronto, Derek is your guy. 5 star service!
An amazing dealership across the board! From service to sales a great team to work with! Shout out to Alycia! A great person to deal with and continues to go above and beyond! Highly recommend if looking to purchase any supercar not just a McLaren!
Great guys to deal for car purchase, Great guys from the service team too. Always response, always take care to the details. Great Job Team Mclaren Toronto.
Great experience with Derek Bartolo and Pfaff McLaren. The feel of an intimate environment and being part of a close-knit “family” that is missing in today’s corporate car culture. Everyone on the Pfaff Team is engaging with their personal and enthusiastic approach to this great Brand. Yes, McLaren’s are a bit quirky (electronic glitches and all) but a quick reboot or a visit to YouTube have resolved all issues … so far. My 720S is a tour de force … it really is a rocket ship that deserves some track time to exploit its full potential, but still a capable ...
It took me a very long time to have the opportunity to be a client of McLaren Toronto. I had no idea what to expect. To say that the experience exceeded my expectations, is an understatement - the entire Team are superstars (especially the Detailers!) - going above and beyond! I would be remiss however if I did not centre on who has been the brightest star for me (and many others from the Car Community I am in contact with) - the contact point that I have have relied on (probably too often) - and who has come through ...
Top dealership in the gta for service. All the staff is very helpful, welcoming and friendly
Went here just to look at cars. Wasn't really buying any but the staff was happy to help me just look for fun. Had a fun time there and made some great memories! Will for sure come again some time.
I came here just to look at the cars in the showroom and Mark took his time to have a conversation with me and talk about the cars. Amazing guy and really appreciate him taking the time to do that. I will certainly be coming here again.
Excellent service from Mrs Katie George , Katie dealt with everything for my bitcoin Investment and ensured all my withdrawal were quick and efficient. Would highly recommend Katie George to everyone who is having difficulty trading or have been scammed before like myself. contact her now through this. Email: [email protected] WhatsApp: +15513552580
Great team. Very knowledgeable and easy to deal with
Just wanted to drop you a note to let your team know how awesome they are with the delivery service. Your drivers are the best, they took care of our car picking it up and when the service was done they delivered it right inside my garage! Both guys were incredible to deal with thanks so much!!
Absolutely five-star service department; can't say enough good things. Alycia the service consultant specifically has been absolutely fantastic and a pleasure to deal with! I was kept informed throughout the process of service for my Mclaren 720s, and no work was done without asking me. Very communicative throughout, including before the car was picked up.
I’ve taken my mclaren and other off brand stuff to see Alycia in service. She is always on the ball and gives me updates with what’s going on. Highly recommend
We went to look from outside and we were invited in, which truly made our day! Mark was beyond amazing and gave us a tour and explained how the car worked to my kids. They couldn't stop talking about nice he was and what an experience they had. Couldn't have dreamed of a better experience. Thank you so much Mark and the super nice lady at the front for inviting us in and for the amazing tour!
I mainly dealt with Jason Lam from Pfaff McLaren to purchase a 2017 F12. I live in Quebec and had to communicate with him on all the details of the transaction before travelling to Toronto. What can I say, the experience was EXCELLENT. Jason was quick to reply and answer all my questions. He kept his word on everything that was said. Timelines were respected Delivery had no surprises And after sale service was great. I highly recommend Pfaff and Jason for their professionalism. I would gladly work with them again. Thank you MH
Wish they had more F1 gear. Fun to car shop for "the toy"
Dropped off my 720 to Alycia from their service department. Had my amplifier issue resolved quickly and efficiently. She was an absolute pleasure to deal with. Will always be bringing my vehicle to McLaren Toronto for servicing from here on out. Would recommend her and her team for all your needs.
Just want to say thanks so much for hosting us! We randomly dropped by for a young man’s birthday to check out some cars. We were welcomed with genuine enthusiasm and given an amazing tour. Totally made his day! Maybe one day we will buy one or two of them… Thank you 🙂
Great and of course cars
What a staff. WOW ,awesome, lovely. Horst Bulau. and Julia both were top level people. Nice ambience and professionalism at its best.
I had the best experience today. I came in to look at some models, and even after telling Mark Basili, a Sales executive, that I won’t be buying anything from them, as I live in another country and will make my purchase there, he still took his time and showed me around, presented a few different cars to me and even talked to me some time over their closing time. I was highly impressed. It’s rare that a car dealer has treated me that well. A special thanks again to Mark Basili!
Have had the pleasure of owning a 570GT for the past 2.5 years, absolutely a beautiful car and very special experience to own and drive. McLaren Toronto is awesome. The other reason for my post is that I have seriously had the best experience dealing with service. Jason is the best! Super professional and exceeded expectations are normal when dealing with him. Aside from loving the cars, dealing with Jason has definitely added a very positive experience and another reason to wanting my next McLaren. Thank you.
Excellent service and help from mr.Vieira S. Thanks again from Greece! Order: 4/3/21 item: mclaren face mask 👍🏼👌🏻⭐️⭐️⭐️⭐️⭐️
Mark Basili made me feel comfortable with buying a vehicle sight unseen by providing videos, pictures and vehicle information that was imperative to my purchase. He walked me through the entire process of transfer of ownership, shipping and warranty. Mark is very knowledgeable and professional going above and beyond other sales associates and I would not hesitate to purchase another vehicle from Mark or Toronto Pfaff again in the future.
Always fantastic and a pleasure dealing with McLaren Toronto. Chris Green and the team are amazing, They are friendly, knowledgeable, and wonderful to deal with. Highly recommend especially Chris and Mark my sales. Thank you very much for making our dream come true. Looking forward to the arrival of the Artura : )
Jason, head of service at McLaren Toronto is amazing. I was looking to buy a used McLaren from another dealership so called McLaren Toronto to inspect it before purchase. Jason and the service team identified several issues with the vehicle and saved me a ton of headache and heartache that could have come from that purchase. He continued to help me with a few other cars, going over and above the call of duty, until we found the one I ended up buying from McLaren Toronto. Mark was great assisting me with making the right decision and helping make the ...